Tuesday, March 24, 2009

Will Facebook Haunt You From the Grave?

I found an article that you can use for class discussion. Someone in the evening class had asked a question about Facebook's policy for deceased users. Facebook used to memorialize the deceased user's site by making it accessible to people that are confirmed friends and relatives. The powers that be at Facebook decided that it was against their policy to completely remove the account. In the case of William Bemister, his sister Stephanie Bemist sent a letter to Facebook in addition to a death certificate to request that her brother's page be removed. Facebook was adamant about their policy until they received many inquiries into Stephanie's case.

The former policy: "Per our policy for deceased users, we have memorialized this person's account. This removes certain more sensitive information and sets privacy so that only confirmed friends can see the profile or find the person in search. The Wall remains so that friends and family can leave posts in remembrance."


I wanted to see for myself what the new policy on deceased users would be. So, I went to help center under "Profile" , but it only gives you an option to permanently delete your account or to report a deceased user so that you can memorialize their account. In the terms and privacy of their site, there is no updated information that states that they will remove the deceased user's account permanently. Below is a sample of the form that one has to fill out in the event that you would like to memorialize an account. Is removal of an account considered to be an unrelated inquiry? Stephanie's case brings about the issue of whether or not social network site users should include in their will what to do with their online accounts so that there is no debate with these companies.


IMPORTANT: This form is solely for the reporting of a deceased person to memorialize the person’s account. Please note that unrelated inquiries through this form may not receive a response.

on the account

which may have been used to create the account

which the person may have been in (e.g., the San Francisco, CA regional network)

Nicole, Kristen. "Facebook changes policy on deceased users account." http://www.allfacebook.com/2009/02/facebook-changes-policy-on-deceased-users-accounts/
Popken,Ben. "Facebook Won't Let You Remove Dead Relative's Page, Per "Policy"." http://consumerist.com/5157481/facebook-wont-let-you-remove-dead-relatives-page-per-policy

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